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Testimonials



                                                                                                                                                                




Sales Testimonials   Lettings & Management Testimonials


Title

Selling our parents’ house was never going to be an easy time for us but Woollens really helped us. They were always sensitive in approach and ensured it was marketed in the best possible way to get the best results for us.

We would recommend Woollens for anyone looking to sell and buy in the Dagenham area.                                                  

    

Landlord

'My experience with Woollens staff has so far been very satisfactory. In these difficult times they have gone the extra yard in getting the right kind of tenants very quickly. They introduced the tenants to us and gave us a chance to meet with them before we made a decision which I have never had with my previous agent. 

The staff are exceptionally experienced and professional, yet friendly and accommodating. I look forward to a long and mutually rewarding relationship and recommend them enthusiastically’’

Buy to Let
Hi Derek

I wanted to drop you a quick email to say thank you so much for all your help recently. It's always such a relief to have an estate agent in the chain you can rely on and a massive relief when you exchange. We both know there will be another nightmare case just looming ahead!! I'm sure our paths will cross again.

  Buy to Let
 ''Having sold our property with Derek via Woollens my partner and I looked for a Buy to Let property which Woollens also found for us and have now been briefed to find us a tenant...
They guided us through the whole process calmly and professionally – even finding reputable trades-people to renovate the property. It’s amazing – we’re here saying “Where do we find this, How do we do this? What about gas and electricity supply?
And Woollens answer was always “Leave it to us, we’ll sort it!”
And they did.
They know what they’re doing – very familiar with the ins and outs of the lettings process and a great understanding of up to date legislations.  No wonder they’re getting such an excellent reputation...  ‘’

Title
The service provided from initial valuation to completion has been exemplary. Derek was very confident and decisive when setting out the pricing and marketing strategy. Not only that, but this confidence was well placed, as Derek backed this up by delivering the target price in less than a week! We will certainly be contacting Woollens first when we sell again in the future.

Thank You

  Tenant
 ''I just wanted to thank Woollens team for all your efforts over the past 8 years that you have been our managing agents. 
 Every time we have asked you to do something for us you have done it without questioning or quibbling anything and often with lightning speed. 
 It is a breath of fresh air to rent a property from such a proactive agent after bad experiences in the past. 
 I know service for repairs and maintenance should be a given when you are paying rent for a property but nonetheless I just wanted to pass on my gratitude to you and let you know that the service we have received from Woollens has been excellent.'' 
 

Overall very happy with service. Derek Long, Jacqui Farleigh and Luke Jacobs all excellent and easily contactable.

Fears laid to rest and enquiries sorted quickly, great result, well done. With Many Thanks.

   Woollens offer a great service to tenants...
"Whatever I say here will be nothing compare to how satisfied I am with the service and professionalism of Woollens have been since I have been a tenant. It has not been about letting to me and making sure I keep the property in good shape as every responsible tenant should be, but the attention to my requests, questions and needs for the property. Will I recommend Woollens? Absolutely, without a doubt. Just be a tenant and experience the service, that is what I can say. Many good luck to Woollens now and in the future''
 

Just a note to say thank you to you all for the time and energy you devoted to selling our home.

At last we’re off to Devon!

  Switch Agent
''We were struggling to let out our property with another local agent in Dagenham and a friend of ours recommended that we contact Woollens to assist us. We did so and immediately we had numerous viewings and the property was let within days. We were so pleased with Woollens that we also decided to ask them to manage the property rental for us. Adil and Jean were very professional and provided us with a first class service.
 We would not only use Woollens to let out other properties but we would without hesitation recommend them to others. They were in our view a breath of fresh air.''

 

Derek Long managed my sale within the tight timescales required and his team kept me completely updated at every stage. I have to say that as stressful as selling a home can be Woollens made the process as smooth as possible.

A genuine thanks to Derek and his team.

   Tenant
I just wanted to thank Woollens team for all your efforts over the past 8 years that you have been our managing agents. 
 Every time we have asked you to do something for us you have done it without questioning or quibbling anything and often with lightning speed. 
 It is a breath of fresh air to rent a property from such a proactive agent after bad experiences in the past. 
 I know service for repairs and maintenance should be a given when you are paying rent for a property but nonetheless I just wanted to pass on my gratitude to you and let you know that the service we have received from Woollens has been excellent.

     Overseas Landlord
‘’Well over 2 years ago I appointed Woollens to act as Letting Agents for my property while I lived abroad. From our very first meeting I liked their personal approach and felt confident that business mattered to them and they would act in my best interests." 
"A tenant was found within 1 week and is still in residence. The initial setup process was carried out very professionally and life was made easy for me. Since then have I received regular payments, financial statements and progress reports on the state of my property and gardens. I have also been fully consulted on all matters that required my approval or attention and the appropriate steps to carry out repairs and upkeep have been followed through."
"I would certainly recommend Woollens to anyone who wishes to let their property. I cannot comment on their sales side of the business – but at a future date, should I decide to sell my house, I would feel confident in placing my property in their hands." 

             
     Investor
"I gave Woollens the letting and management of one of my houses in 2009. This was a test to see if Woollens could deliver on their claims of professionalism, speed to get my property let, and a management service second to none. I have to say they not only met my expectations but surpassed them. The property was let at full price within a week. All works which needed completing prior to the tenants moving in were done to a high standard, in the time they promised, and a cost lower than I could have organised myself. And excellent service all round,  and hard to find with most other agents. The rent was always paid to me within a few days of them collecting it. Additionally, the reports I received monthly for my account were open and honest. It was extremely easy for me to keep tabs on what was happening with my house at all times.
I went on to give Woollens my portfolio of properties, some 16 in total for full management and letting. I tried the refurbishment service they offer and again, I was very impressed with the service, cost, and outcome every time.
I'd urge any landlord looking for a comprehensive full management service and that is looking for a professional and established agent to give Woollens a try. I'd be shocked if you felt any different to my experiences with the company.
Thank you for taking all the stress out of property ownership and wish your company the success it deserves...."

 
       

 




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